Ranjit Kaur

Background

About Ranjit Kaur

I am a results-driven Business Analysis Consultant with extensive experience in business process automation, financial reporting, and commercial lending operations. With a deep understanding of lending workflows, incentive modeling, policy management, and system optimization, I specialize in leveraging nCino, Power BI, Salesforce, and automation tools to drive efficiency, enhance reporting accuracy, and support strategic decision-making. Key Highlights- Designed and configured nCino as a business user, ensuring seamless integration with lending operations and aligning system functionality with business needs- Led UAT for the nCino Salesforce Commercial Lending platform, ensuring a smooth implementation and achieving high system adoption across lending teams- Functioned as an nCino super user post-launch, troubleshooting issues, providing end-user support and driving system enhancements to improve usability and efficiency- Developed real-time dashboards and forecasting models, improving reporting accuracy and providing leadership with actionable insights for better financial planning- Optimized commercial lending processes by automating financial workflows, incentive calculations and reporting, improving efficiency and reducing manual errors- Designed and implemented process improvements that streamlined lending workflows, reduced approval turnaround times and improved compliance- Managed account manager incentive programs, ensuring 100% accuracy in forecasting, payout calculations and performance tracking- Created and maintained lending policies, job aids, and standardized procedures, ensuring regulatory compliance and operational consistency across teams. I am passionate about using technology to solve business challenges, optimizing lending processes, and collaborating with cross-functional teams to drive results in financial services. Let’s connect! Key Competencies- Business Analysis & Process Improvement | Lending Process Optimization | Policy Development | Change Management - Data Analytics & Reporting | Power BI | SQL | Financial Forecasting | Incentive Modeling - System Implementation & Administration | nCino (Design & Super User)| Salesforce | Temenos | CRM Solutions | Commercial Lending