Raphael Aboulafia
Rrp Consumer Care Associate at Jti
Based in Portugal
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Seniority
Other
Department
Other
Location
Portugal
Industry
Tobacco Manufacturing
Company size
31K
Contact information
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r•••••••@jti.com
Phone
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Background
About Raphael Aboulafia
Versatile professional with a proven track record in consumer-focused operations, budget management, and strategic planning across retail, e-commerce, and service industries. Skilled at driving growth, optimizing P&L, and delivering customer experiences with satisfaction scores above 4.5/5. Expertise in stakeholder management, KPI analysis, and cross-functional collaboration to align operational performance with strategic goals. Adept at customer excellence, problem-solving, process improvement, team training, and quality control. Fluent in Portuguese and English, with basic Spanish.
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