Raquel Miceno

Background

About Raquel Miceno

Dedicated professional with a good communication and great interpersonal relationship. I can help your teams with engagement, we can build a positive and safe environment. We can work on continuous improvement and make excellent delivery. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Working with Software Engineering and Reliability Engineering’s teams, facilitating ceremonies such as team building, defining mission, objective and creating elevator pitch; OKRs defining (Objectives and Key Results); implemented Upstream for initial conception of Initiative; feedback (Canvas and fast feedback); one on one; implemented Kanban methodology to issue type and service classes; creative retrospectives, using nonviolent communication techniques, security environment and actions of continuous improvements; daily; replenishment/planning; story refinement; efficiency data-driven (throughput, lead time and cycle time); atmosphere metrics (happiness radar, assessment and health check) based on the four domains of agility:(culture, organizational, business and technical) and predictability. Leading our agile trainees, bringing some events for helping and teaching them about agile methodologies, besides coaching them in some opportunities to practicing their hard and soft skills; one-on-one; and Individual Development Plan.