Raquel Navas

Background

About Raquel Navas

Results-oriented with 15 years of Retail Financial Services experience translating strategy into action in Latam subsidiaries and Canada's headquarters. Strong Project Management skills, having implemented key improvements to drive business growth and efficiency. Passionate about developing programs and services working with cross-functional teams by setting clear objectives to maximize team engagement and performance. Areas of focus include Non-Financial Risks Management, Fraud Prevention, and IT support services such as Quality Assurance, Testing, and Business Support. Personally, as a marathon runner, I have been fortunate to run in several countries and get in touch with different cultures. Specialties: Operational and Regulatory Risk Management, Diploma, ORT University, Uruguay; Business Analytics - CORe Diploma, Harvard Business School; Process improvement - Certified CMMI Associate, ISACA/CMMI; Balanced Scorecard Development; Project Management - PMI; Cross-functional team leadership;