Raquel Rivera
Customer Experience Manager at Alts
Based in New York, United States
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Seniority
Manager
Department
Customer/Client Service
Location
New York
Industry
Consumer Services
Company size
91
Contact information
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r•••••••@alterationspecialists.com
Phone
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Background
About Raquel Rivera
With over 9 years of experience in Customer Experience and Training Management, I’ve had the pleasure of helping both start-ups and established brands in Beauty, Fashion, and Wellness thrive. I’m passionate about crafting memorable customer experiences, empowering teams, and delivering strategic solutions that drive satisfaction, engagement, and brand loyalty. My work is all about building meaningful connections, whether it's through partnership development, education, or process optimization. I take pride in the measurable impact I've had across industries like fashion, wellness, cosmetics, and even the non-profit sector. At the heart of it, I’m a lover of all things that help people feel like the best version of themselves. If this resonates with you, I’d love to connect and explore how I can help elevate your company's customer and employee experience.
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