Rasa Guobe
Head of Contact Centre at Ecoservice
Based in Vilniaus, Lithuania
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Seniority
Director
Department
Operations
Location
Vilniaus
Industry
Environmental Services
Company size
221
Contact information
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r•••••••@ecoservice.lt
Phone
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Background
About Rasa Guobe
Results-driven Head of Customer Experience with over 5 years of experience in transforming customer service operations and enhancing customer satisfaction. Proven expertise in leading large teams, implementing strategic initiatives, and driving cross-functional collaboration. Adept at using data-driven insights to improve service quality and customer communication. With a solid background in IT and project management, I bring a unique combination of technical acumen and a customer-centric approach, enabling the implementation of innovative solutions to optimize processes and improve customer experiences. Passionate about mentoring and developing professionals to excel in customer experience management.
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