Rasakachula Hareesh

Background

About Rasakachula Hareesh

QA Test Lead | Quality Analyst | Manual & API Testing Specialist 🧪 I am a Quality Analyst with 6+ years of experience ensuring top-notch quality for web and mobile applications across healthcare, e-commerce, and AI chatbot domains. Skilled in manual testing, SQL (Postgres, SQL Server, Azure SQL), API testing (Postman/JSON), automation using JavaScript/Selenium, and cloud tools like Microsoft Azure, I leverage JIRA and GitHub to catch issues early and collaborate with cross-functional teams for seamless user experiences. Highlights & Expertise: Pivot member in UAT team – resolving customer issues and implementing timely fixes. Manual & automated testing – validating features across mobile, web, and AI chatbot applications. UAT & A/B testing – planning, coordinating, and monitoring for multiple user segments. Proactive communication – sharing insights to drive improvements and align with team goals. AI chatbot validation – critical flows for Eaters and Riders including ordering, payments, deliveries, and driver allocation. 🤖 Application stability & compliance – across LATAM, EMEA, and US & C regions. UI/UX & AI chatbot flow review – using PRDs and Figma for smooth experiences. REST API testing & automation support – Postman/JSON, JavaScript, Selenium. Defect & test management – tracking in JIRA, maintaining test coverage, UAT metrics, and execution reports in Google Sheets. At WebPT and eRetail Cybertech (Bigbasket Projects), I designed and executed test strategies, validated end-to-end workflows, and worked closely with developers, product owners, and business teams to efficiently resolve issues. My contributions consistently improved release quality, reduced defect leakage, and enhanced customer satisfaction. Recognized for my problem-solving mindset, root cause analysis, and effective stakeholder communication, I was awarded Star Performer (2022) and Best Employee (2023) for outstanding contributions. For me, quality assurance isn’t just about finding bugs — it’s about building reliable, scalable, and customer-focused products that users can trust.