Rashelle Calderon
Operations Supervisor at Optum
Based in Long Beach, United States
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Seniority
Manager
Department
Operations
Location
Long Beach
Industry
Hospitals and Health Care
Company size
104K
Contact information
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r•••••••@optum.com
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Background
About Rashelle Calderon
As an Operations Supervisor at Optum, I lead a team of 20 team members who support of our patients. I am responsible for designing and implementing processes that improve the quality and efficiency of our services, as well as monitoring and reporting key metrics to senior management. I have a BA in Film/Cinema/Video Studies from the University of Calgary, and a certificate in Photojournalism from SAIT, which have helped me develop my creative and analytical skills, as well as my attention to detail. I have over 5 years of work experience in the health care industry, having started as a team lead at Optum in 2018, where I supported and trained team members, and managed several large-scale projects. I am passionate about using my skills and expertise to enhance the customer experience and satisfaction, and to contribute to the mission and vision of Optum.
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