Rashenn O Boyd

Background

About Rashenn O Boyd

Broad experience with systems testing and analysis for server, desktop and IT Infrastructures. Responsible for delivering successful training programs and integrating blended instructional technologies for Northeast Ohio’s second largest private sector employer of employees. • A lead member of the Revenue Cycle Training and Support Team who works with leadership to develop training curriculum and educational materials to support staff in efforts to become proficient RCM system/application users; assists other team members and end users in resolving issues • Leads, coordinates, and monitor the review of practitioner applications and maintain the credentialing and re-credentialing process • Accomplished, dedicated, and energetic Training and Technology professional with experience facilitating small and large groups across diverse industries • Professional Patient Access Specialist/Analyst System Trainer with a Bachelor’s degree in Business Management • An astute problem solver capable of prioritizing and managing complex projects with proficiency • Guide patients through complicated referrals and scheduling while adhering to ever-changing protocols and systems. • Skilled at working with patients and physicians while demonstrating strong familiarity with scheduling systems, medical sub-specialties and insurance requirements • Experienced with many registration, scheduling, health information and insurance computer systems Areas of Expertise Include: Individual and Group Instruction Revenue Cycle System Builds Database Management Talksoft Patient Notification System Process Improvement Departmental Assessments Script Writing and Testing Cerner Scheduling and Financials Team Leadership Account Planning and Management Imagecast Radiology Systems RevSpring Financial Solutions