Ratul Arora

Background

About Ratul Arora

Worked on HTML, XML, JavaScript, Business rules, Script Include, Client Script, UI Policy, UI Actions, Workflows, Glide Ajax, ACLs, Notifications, SLA, Transform maps, Update Set Activities. Experience in Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog Management and CMDB. Worked on ImportSets in ServiceNow. Experience in implementation and testing in SNOW. End-to-end development of modules on SNOW according to ITSM process flow and applying ITIL best practices. • A result-oriented professional with 1 year of experience in Big Data technologies. •Experience in designing and implementing Big data projects using Hadoop Ecosystem like HDFS, Hive, Pig, Sqoop, Flume and Hbase. •Good knowledge of Hadoop Ecosystem including Hive, Flume, Pig, Sqoop, expertise in Hive Query Language and debugging hive issues. Good installation and configuration knowledge of Apache Zookeeper. •IBM certified Professional in Hadoop. •Excellent communication and documentation skills, especially when communicating with business users. •Strong interpersonal skills to resolve problems in a professional manner, lead working groups. •Ability to work with a variety of teams and clients, mentoring junior resources, and effectively handling multiple tasks/deadlines with success.