Raul Gonzalez
Location, Sensing & Connectivity Qe (Rotation) at Apple
Based in Pensacola, United States
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Seniority
Staff
Department
Other
Location
Pensacola
Industry
Computers and Electronics Manufacturing
Company size
168K
Contact information
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r•••••••@apple.com
Phone
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Background
About Raul Gonzalez
Quickly learn and master new technology/procedures; equally successful in both team and self-directed settings and proficient in a range of computer systems, languages, tools and testing methodologies. Experienced in customer service as a supervisor, former mentor for new hires and coaching experience. Experience debugging on Python, knowledge with CLI tools, scripting and Terminal. Setup up of enterprise emails using Microsoft Outlook Exchange, POP or IMAP. Experience with GitHub, Radio Frequencies/terminologies. Advanced troubleshooting in the Mac and iOS environment including iOS 8+ and Mac OS X 10.5+. Extensive knowledge of Networking configuration and Terminal commands, in-depth knowledge of the Mac OS File System. Over ten years of technical troubleshooting and ticket handling. Able to work in a fast-paced environment and independently without any kind of supervision. Bilingual English/Spanish; effective oral and written communication skills, Ham radio operator.
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