Raul Souza

Background

About Raul Souza

Results-driven leader with over a decade of insurance claims management experience, Proven trackrecord of optimizing team performance and driving engagement while enhancing operational efficiencythrough process improvement, and consistently exceeding quality and performance objectives withindynamic and fast-paced environments. Adept in talent development, providing feedback, data analysis,and strategic planning.Areas of expertise include leading claims teams handling property and injury claims. Also leading teams of claims specialists Investigating claims suspected of fraud.I strive to create inclusive work environments where diversity of backgrounds, thought and experience is welcomed and valued.I lead with a growth mindset where my teams make connections between their individual goals and company objectives. I prioritize my people's development for both in-role proficiency or preparing for leadership opportunities. Above all I am a servant leader who understands the importance of inspiring, coaching and removing obstacles preventing my direct reports from efficient and effective execution of work responsibilities.