Raul Vidal
Retailer Support Specialist at Acima
Based in Salt Lake City, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Salt Lake City
Industry
Financial Services
Company size
892
Contact information
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r•••••••@acima.com
Phone
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Background
About Raul Vidal
Acima empowers collaboration with partnered retailers by addressing funding inquiries, lease terminations, and portal access troubleshooting. As a Retailer Support Specialist, contributions focus on ensuring seamless resolutions through inbound support calls, precise lease adjustments, and account updates, all while maintaining a customer first approach. Past experience as a Floor Supervisor at Acima strengthened skills in team coordination, task allocation, and handling escalated inquiries. Proficient in Excel, retail management, and customer relations, with a commitment to fostering trust and delivering streamlined processes that enhance partner satisfaction.
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