Raushan Singh

Background

About Raushan Singh

I am an Analytics & Insights Leader with 13+ years of experience driving customer, product, marketing, and business analytics across industries including gaming, e-commerce, food delivery, ed-tech, and travel. Currently serving as Associate Director – Analytics at Mobile Premier League (MPL), I lead a 20+ member global analytics organization spanning India, USA, and Brazil. My expertise lies in scaling Centers of Excellence (COEs), embedding analytics into product strategy, customer experience, and marketing ROI, and enabling data-first decision-making for CXOs and global stakeholders. Key Highlights: • Built predictive churn, LTV, and retention frameworks to improve user engagement and monetization. • Applied Marketing Mix Modeling to optimize global spends, reducing costs by 40%. • Designed self-serve dashboards & RCA frameworks for retention and customer experience. • Partnered with leadership to develop M&A frameworks and annual business planning. • Won Swiggster Award at Swiggy for org-wide Customer Experience framework. I am passionate about transforming data into strategic insights that shape business growth and customer delight. I thrive at the intersection of advanced analytics, business storytelling, and team leadership.