Ravi Bindal

Background

About Ravi Bindal

Future focused transformation oriented senior management professional with rich and fulfilling experience in managing strategic initiatives in P&C Insurance, IT Enabled Services, Shared Service Centers (GIC), BPS/ KPO Customer Support, and Consulting industry. Accomplished professional with 23+ years varied global experience in designing, reengineering & transforming organizations and systems for efficiency and predictability; institutionalizing culture for Business excellence and innovation; Performance management system; Operational Risk management and Vendor management programs/ framework. Passionate about building new businesses and operations, focused on operational efficiency & execution excellence, zealous about customers & employees delight, establishing risk and control compliant governance framework, resolving complex & ambiguous issues and turning crisis into opportunities in a calm, controlled manner. Ability to inspire steadfastness and trust for a journey towards excellence. Specialties: • Transformation of business operations • Captive operations management •Delivery model design & deployment • Productivity and Optimization • Program Management • Innovation Development • Globalization strategy and Offshoring • Vendor/ Partner Management • Operational Risk Management & Business Continuity Management • Environment, Risk and Governance issues • Business Excellence and Six Sigma • Fraud analytics • Location Strategy