Ravi Kumar Jain

Background

About Ravi Kumar Jain

Dedicated and qualified IT professional with 12+ years of experience in the areas of Software Development, implementation & support in the Supply Chain Management domain. Have got a good exposure on WMOS/WMS while working with Manhattan Associates and JDA/Blue Yonder. • Hands on experience in understanding and analyzing the Functional requirements, Application functional, performance testing & Application Deployment. Expertise in Requirement Writing & Analysis, Software Development, Unit Testing, demo to clients, Production Support and have knowledge of project applications. • Customer interaction for system study, requirements gathering and analysis. Manage smooth implementation, testing and deployment of customized solutions for customers benefit. Delivering and implementing the project as per scheduled milestones; extending post-implementation and maintenance support to the client. • Experienced in improving IT Services through effective Problem management and Incident management and implementing processes for improving IT Services entailing Continual Service Improvement, Service Operations, Service Transition, and Service Design & Strategy. • Comprehensive domain grasp across all functional areas with expertise in Software Development Life Cycle (SDLC) and defining project scope, assessing and managing project risks, managing requirement gathering process and User Acceptance Testing, Programming/Coding, Application Development, Production Support, Testing and Implementation. • An excellent Team Leader with a unique blend of Managerial, Technical, Functional and Qualitative skills backed by strong record of facilitating cross-functional coordination for successful delivery of the Software Solutions.