Ravi Raghavan

Background

About Ravi Raghavan

A Multi-talented professional with experience in IT/ITES - client/user interaction & System analysis - Product Management & Program Management - Business Operations, UAT Testing & Service Delivery Management• Complete PMLC and SDLC experience• Have implemented software in domains like - Banking - Wallet - Regulatory Filings (for SEC USA, HRMC UK and MCA India)- ecommerce, Government organizations, etc. • Co-ordinated with Central Bank, India (Reserve Bank of India) for Prepaid Payment Instrument (Semi- Closed Wallet License)- Retail Payments: Interchange /Card Network(Visa, MasterCard, Rupay, etc) Reconciliation and Settlement. Dispute Management System, Charge back and Fraud reporting, Accounting entries & GL Tally and Interchange fees and Charges calculationService Delivery, Operations & Data Analysis• Handled Banking operations for Banks, Insurance & Telcos (Credit Opening, Account fulfillment, Credit Cards queries, Payment processing, Loans, Marketing, Service calling, XPU-CFIL, etc) for Citi, HDFC, Axis, Franklin Templeton, Aviva, New India, Tata Tele, Cell one, etc• Set up Back office operations for the Wallet Business. Handled Merchant Management, Escrow account Reconciliation, Monthly, Quarterly reporting, etc• Awareness in Anti Money Laundering, Fraud and Risk Monitoring. • Set up high standards in the company and bringing in control, at various levels and have also been instrumental in obtaining ISO certification.