Ravikumar Nagarajan

Background

About Ravikumar Nagarajan

Dynamic and highly motivated individual with 18 years of Professional Information Technology Experience 12 years of experience as SME in BSS testing, SingleView Telecom Billing application testing and various applications belong to Manufacturing & Finance domains. 5 years of experience in Operations Management and Service Delivery. 5 years of experience in providing Telecom Billing and Charging Solutions for various telecom billing projects for operators like Airtel Africa, Freedom Mobile, Virgin Mobile, Comcast, MasterCard Worked as a People manager and mentor with proven ability to build teams; inspire and empower individuals to strive toward higher levels of achievement. Worked in Customer Management, Order Management, Quote, Realtime/Batch Rating, Charging, Billing, Collections, Provisioning, Revenue Management, Taxation modules of SingleView application. Provide business value through innovation in building test organizations and talent pools, service definition, delivery practices and deployment. Proficient in Lean-Agile delivery model and well acquainted with Software Development Life Cycle and Testing Life Cycle. Has greater ability to build stronger relationship across multi geographical locations to ensure quality results Incident Commander for Client initiated Major Incidents and lead the call for service restoration in MIM bridges