Ray Demers

Background

About Ray Demers

As the Director of Operations at Cafua Management Company, a Dunkin' franchisee, I oversee the planning, budgeting, and execution of daily operations across 42 locations. With an average of 10-40 employees per location, I lead a team of six multi-unit managers and ensure the delivery of exceptional guest experiences. I excel at streamlining policies and procedures to cut down on waste, reduce expenses and improve controllables. I promote a people first culture by modeling a positive and productive work environment where everyone can thrive and grow. I am a decisive and proactive leader offering 10+ years of experience in delivering high impact business strategies, human resource strategies, and operational improvements that promote and accommodate continued business growth, revenue generation, and staff development.