Ray Marshall

Background

About Ray Marshall

I am a program and administrative leader with over 15 years of experience leading teams, managing complex initiatives, and implementing structured systems across corporate, military, and educational environments. My career has been defined by working at the intersection of people, process, and performance. I have led cross-functional initiatives impacting hundreds of employees, managed high-volume project portfolios, and developed systems that improve consistency, accountability, and measurable outcomes. During my time with Amway North America, I led a quality assurance system redesign supporting more than 400 employees and contributed to a team-driven initiative that generated $1.2 million in incremental revenue. I have also managed over 800 projects across diverse stakeholders, ensuring alignment, quality, and on-time delivery. In my current work, I contribute to program development, staff support, and data-informed decision-making, while also serving as a board member for HOPELink of West Michigan, supporting community-based initiatives and governance. As a dedicated Air Force veteran, I bring a disciplined, mission-oriented approach to leadership, with a focus on collaboration, clarity, and execution. I am particularly interested in roles focused on: • Program management • Administrative leadership • Operations and process improvement • Community and organizational impact