Ray Olson

Background

About Ray Olson

Warranty risk management has been a natural application for my well-honed problem solving and root cause analysis skills, as well as for my accumulated experience with aggressive problem resolution in the fields of engineering, testing, quality, manufacturing, computer programming, and finance. With integrity, respected analysis, and diligence in my direct interactions with customers I have achieved a consistent balance of growth oriented customer relationships and minimized warranty risk that has provided both substantial earnings and savings for my company. Thorough research and analysis of claims and root cause, as well as clear and logical communications have served me well in negotiations with customers. My persistent and supportive work with plant and engineering teams have resulted in many successful continuous improvement and incident countermeasure implementations. History of achievement and quality focus has resulted in many managerial assignments to develop personnel capability and sustainable systems. Engineering, warranty, quality, and finance experience provide valuable decision making abilities. Engineering and finance analysis capabilities enable direct leadership of and involvement in problem solving in these areas. Computer programming and database design skills have supported group efficiency and effectiveness improvements in a wide variety of corporate assignments. Specialties: Management, Engineering, Finance, Testing, Product Warranty Management, Vibration Analysis, Labview Programming, Database, VBA, International Trade, Credit Analysis, Quality Management, Appllications Engineering