Ray Ortiz

Background

About Ray Ortiz

As a highly skilled, bilingual manager with fourteen years of retail experience, I have successfully converted stores on the verge of closure into leading stores in the market. I strive to build relationship with the staff, at all levels. I have a passion for improving sales performance by celebrating and recognizing successful moments everyday. My skills and work ethics include the following: • Creating a cultivating culture in the store by motivating staff to improve performance and maximize sales opportunities • Conflict resolution as well as great decision making under pressure • Proficient at recruiting/training managers and line level representatives • Manage weekly phone calls in order to coach managers on corporate initiatives and ensure everyone is knowledgeable on current promotions • Managing daily administrative functions such as inventory, new product shipments, customer returns, trade-in devices, demo management store supplies • Oversee that the store follows HR practices • Ensuring payroll, commission pay out, store audits, paperwork security managements, tills, opening and closing duties are all correct In addition, I have proven district management experience working for Aarons. My strategic business initiatives led my district to be number one in gross profit and third in the company for closing accounts.