Ray Trom

Background

About Ray Trom

I am a versatile, visionary, and goal-oriented Hospitality General Manager and Director, with 20+ years of leadership within first-rate hotels and hotel brands. While advancing in my career, I have a proven record of driving hotel performance, staff productivity, and guest satisfaction, all key to ongoing success for a hotel and their respective parent company. Additionally, I have acquired numerous years of experience overseeing culinary aspects being a Director of Food and Beverage, as well as being an Executive Chef, a John Q Hammons Food and Beverage Advisory Chef, an Executive Sous Chef, and holding other high ranking positons. To achieve daily goals, I apply my wide range of skills which include Hotel Management and Leadership, Strategic Planning, Business Growth and Continuous Process Improvement, Project Oversight, Budget Setting and Control, Regulations Compliance, Team Building, Team Development, Team Leadership, and Guest Relations and Customer Service.