Rayko Hadzhitsenev
Associate Project Manager at Iqvia
Based in Bulgaria
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Seniority
Staff
Department
Operations
Location
Bulgaria
Industry
Hospitals and Health Care
Company size
81K
Contact information
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r•••••••@iqvia.com
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Background
About Rayko Hadzhitsenev
Experienced IT professional with a passion for learning and sharing new skills. Currently working as a Desktop Services Technician, providing end-user support, troubleshooting hardware/software issues, managing IT assets, and performing system maintenance. Skilled in system upgrades, employee training, and developing IT solutions using PowerApps, PowerAutomate, and PowerBI. Proficient in Microsoft Intune, Azure, and Azure Analytics, and hold the Microsoft MDM-101 certification. Involved in large-scale projects such as hardware refreshes and developing tailored solutions. A key member of the ChallengeIT team, dedicated to resolving complex issues, preventing widespread problems, and facilitating knowledge exchange between Desktop Services and Desktop Engineering. Previous roles include Associate Desktop Services Technician and IT Service Desk Technician, where I handled system setup, troubleshooting, and user support. Enthusiastic about continuous learning and sharing knowledge to improve team performance and prevent issues before they impact users.
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