Raymond Mong

Background

About Raymond Mong

PERSONAL ATTRIBUTES: • Strong organizational skills • Works very well in a group environment as well as independently • Can work well under pressure and great time management skills • Quick learner and willing to learn new skills in order to complete a task • Excellent research and documentation skills • Can adapt to a new environment quickly • Excellent communication skills PERSONAL EXPERIENCE: • Performed maintenance and service on PCs for friends and relatives • Antivirus: ESET NOD32 Antivirus, AVG Antivirus, Avira • Spyware: Spybot S&D • Malware: Malwarebyte • Hardware replacement: HDD, RAM, Video Card • System Cleanup (Defrag, Disk Cleanup, Chckdsk) • Troubleshooting Operating System includes Windows XP, Window 7 • Experience with reimaging computer systems • Created system images by utilizing the built in windows backup and restore utilities • Reimaged system using the created system images • Used Norton Ghost to take images and deploy images TECHNICAL SKILLS: Operating Systems: • Windows: XP, 7, Server 2003, Server 2008 • Linux: Fedora, Ubuntu Software: • Microsoft Office Suite • IDAPro, WinDbg. • VMware Workstation, VirtualBox, • Wireshark • NMAP • Cisco CCP/SDM Networking: • TCP/IP • LAN/WAN • Routing Protocols (EIGRP, OSPF) • Switching (RSTP, VLANs, HSRP, HA) • DHCP and DNS Programming/DB: • C++ • Java • Visual Basic • PHP • JavaScript • CSS • HTML/XHTML • MySQL