Rebecca Secor
Chief Experience Officer at Member Loyalty Group
Based in Pleasant Prairie, United States
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Seniority
C-Team
Department
General Business & Management
Location
Pleasant Prairie
Industry
Financial Services
Company size
33
Contact information
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r•••••••@memberloyaltygroup.com
Phone
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Background
About Rebecca Secor
As the Chief Experience Officer for Member Loyalty Group, I empower credit unions to understand, evaluate and take action on member feedback based on the core drivers of member loyalty. Using my knowledge of the credit union industry and customer experience best practices, I provide insights that drive strategic decision-making. Having worked in and with credit unions across the country for nearly 20 years, I am passionate about building a member-centric culture and leveraging it to improve the lives of members. Personally, I’m an avid cook and enjoy reading cookbooks, exploring new techniques and cuisines with my husband and two daughters.
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