Rebekah Oconnor

Background

About Rebekah Oconnor

With almost ten years of work experience in customer service, sales, and business development, I am a passionate and driven Outbound Customer Service Representative at Fexco, a leading provider of fintech and business solutions. In my current role, I apply my phone-based customer service skills to reach out to potential and existing customers, promote Fexco's products and services, and provide exceptional support and guidance. I have a track record of exceeding customer expectations, increasing customer satisfaction, and generating leads and referrals. Previously, I worked as an OTC Pharmacy Sales Assistant at Shines Pharmacy, where I assisted customers with their health and wellness needs, and as a Business Development Specialist at Uber, where I expanded the company's presence and partnerships in the region. I have also earned multiple certifications in customer service foundations, phone-based customer service, and working with upset customers from LinkedIn. I am committed to delivering quality and value to Fexco and its customers, and to continuously improving my skills and knowledge in the customer service field. I enjoy working with a diverse and collaborative team, and I am always eager to learn from others and share my insights and feedback.