Redonna Ray

Background

About Redonna Ray

Technical writer with over 25 years’ experience in researching, writing, editing, proofreading, and formatting different forms of technical documentation for a variety of industries, including computer, accounting, medical insurance, and prison system. Leadership expertise by developing, implementing, and managing documentation teams, providing leadership and mentorship with successful results. Results-oriented. Systematic, logical, detailed, thorough. Outstanding organizational and planning skills and committed to continual process improvement. Consistently set and met short-term and long-range goals. Excellent problem solver. Proficient in analyzing situations, researching options, and implementing effective solutions. Able to confront challenges and overcome obstacles. Solid communication skills. Expert at articulating complex ideas in both oral and written formats to a variety of audiences. Able to achieve win-win resolutions in a diplomatic and tactful manner.