Reginald Otchere
Principal Success Architect at Servicenow
Based in Chicago, United States
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Seniority
Director
Department
Information Technology
Location
Chicago
Industry
Software Development
Company size
32K
Contact information
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r•••••••@servicenow.com
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Background
About Reginald Otchere
Strategic leader aiming to align IT Service Management solutions to business objectives. My diverse background demonstrates leadership, technical skills and ITIL process knowledge. I have analyzed business requirements, implemented, upgraded, enhanced, resolved problems, developed, documented, packaged, and tested IT Service Management software. I have extensive ITSM experience from working on different types and sizes of projects from software development, IT infrastructure, to critical change and process improvement utilizing best practices and techniques. Specialties: ServiceNow Configuration, ITIL Methodology, Project Scoping and Management, ITSM Consulting, Professional Communication
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