Reid Dalgleish

Background

About Reid Dalgleish

Reid Dalgleish is a leader that builds and supports cross-functional teams to deliver exceptional IT services for clients. He is passionate about establishing trusting relationships, mentoring and developing resource talent, and empowering the next generation of industry leaders. His background is as a diversified IT Operations and Systems Specialist with 25 years of proven success leading and supporting teams focused on web-based enterprise solutions for client accounts in transportation, government, and health care. He has deep expertise in Microsoft, Oracle, and IBM-based enterprise systems with strengths in leading, managing and executing ITIL-based support services with transparency and intention. Skill concentrations in: Team Leadership, ITIL-based Service Delivery, Project management, Middleware implementation and maintenance, technical writing and documentation, Process development, Server operating systems, Database services, Content/case management systems, Web application enterprise management systems, and business process analysis.