Reilly Donovan
Technical Support Representative at Routesmart - A Fedex Company
Based in Philadelphia, United States
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Seniority
Staff
Department
Information Technology
Location
Philadelphia
Industry
Software Development
Company size
98
Contact information
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r•••••••@routesmart.com
Phone
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Background
About Reilly Donovan
I have been with RouteSmart Technologies for almost three years now. Through the years, I have learned a great deal between customer service that's not face to face and the software itself. Previously, I was in the restaurant industry which did provide me with customer service skills but there is definitely a difference between talking to the customer directly vs. over the phone - I have learned to navigate this difference and continue to try to build relationships daily. I have recently become ArcGIS Pro certified and am excited to see how that develops my career.
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