Relangi Radhakrishna

Background

About Relangi Radhakrishna

I am a Salesforce Technical Lead with 8+ years of experience specializing in Health Cloud and Service Cloud. I design and deliver scalable Salesforce solutions that improve patient care, customer engagement, and service excellence. My expertise includes Lightning Web Components (LWC), Apex (triggers, batch, REST APIs), Lightning Flows, and integrations with external systems such as EHRs. I have strong experience building multi-step wizards, care program enrollment journeys, and consent management automation tailored for healthcare and service industries. I lead teams of developers and admins, drive technical design and code quality, and ensure solutions align with both business and compliance requirements (HIPAA, data security, consent). Key Strengths: Salesforce Health Cloud & Service Cloud LWC, Apex, Lightning Flows OmniStudio & Flow Orchestration Consent & Patient Enrollment Journeys Data Integration (CDC, Platform Events, APIs) Technical Leadership & Mentorship I’m passionate about building innovative, patient-centric, and customer-first Salesforce solutions that deliver measurable business outcomes.