Renuka Iyer

Background

About Renuka Iyer

Renuka, an accomplished Vlocity Developer with 6+ years of expertise spanning Salesforce, Communications Cloud, Omnistudio, and SAP. Known for creating seamless, user-friendly applications and systems that optimize business processes and elevate user satisfaction. Proficient in harnessing the power of Omnistudio to tailor and integrate robust software solutions, customized to client specifications. She is full of energy, relies on facts, excels in communication, and quickly grasps new concepts. Overall 6+ years with 3+ yrs. of Salesforce Experience including OmniStudio Developer & Communications Cloud Good understanding of EPC, CPQ, and OM configurations in the Communications cloud Proficient with OmniScript, FlexCard, DataRaptor and Integration Procedure for building various advance layouts, user interface, portals, and guided process. Strong functional knowledge of Salesforce applications throughout Sales and Service for industries segments like Telecom, Products, and Retail. Excellent Analytical Skills and stakeholder management including business and development teams Managed and supervised teams of varying sizes and responsibilities as a team lead. Well-acquainted with Software Development Life Cycle and Concepts Have exposure to Requirement analysis, Test Case Design, Test Plan, Test Case Preparation, and Test Reporting phases of STLC. Well-versed with the CMMI Level 5 quality processes and best practices in testing.