Reshma Chandra Mohan
Crew Member at Tim Hortons
Based in North York, Canada
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Seniority
Staff
Department
Operations
Location
North York
Industry
Food and Beverage Services
Company size
7K
Contact information
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r•••••••@timhortons.com
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Background
About Reshma Chandra Mohan
Analytical and results-driven IT professional with over 6 years of hands-on experience in Mainframe Development, Production Support, and System Automation using COBOL, JCL, DB2, and CICS in the Banking and Financial Services (BFSI) domain. Proven track record in delivering end-to-end mainframe solutions, automating manual tasks using REXX, and leading change management and incident response processes in high-availability environments. Skilled in performance tuning, batch processing, and legacy modernization. I hold dual Postgraduate Diplomas in IT Project Management and Business Analytics, with internship experience supporting project coordination, stakeholder communication, and data-driven reporting. While my roots are in mainframe development, I’ve also built hands-on experience with tools like Tableau, SAS, and SQL to stay current with today’s project and business needs. Currently exploring opportunities in: • Mainframe Development & Production Support • IT Project Coordination / Entry-Level Project Manager • Business Analyst (Entry-Level) in BFSI or tech-driven domains Technical Skills: COBOL | JCL | DB2 | CICS | VSAM | REXX | System Automation | SOAP UI | Changeman | NOS Front End | AFOPER | ServiceNow | Tableau | SQL | Python (basic)
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