Reshma Shetty
Senior Client Success Partner at First Advantage
Based in Thane, India
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Seniority
Staff
Department
Customer/Client Service
Location
Thane
Industry
IT Services and IT Consulting
Company size
45
Contact information
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r•••••••@fadv.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Reshma Shetty
Senior Client Success Partner at First Advantage with nearly 10+ years of experience in client success and account management. Adept at implementing and managing background screening programs tailored to organizational needs, while proactively monitoring key metrics to ensure optimal performance. Demonstrates expertise in customer relationship management (CRM) and client retention strategies. Partnered with teams to conduct impactful business reviews, leveraging data-driven insights to mitigate risks and enhance client programs. Known for fostering strong client relationships and delivering solutions that align with their goals, contributing to organizational growth and customer loyalty. Focused on creating seamless transitions for clients and driving long-term value.
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