Rhonda Schroeder

Background

About Rhonda Schroeder

Results-driven leader with 12 years of experience with County of Santa Clara, Office of the Clerk of the Board of Supervisors (COB). Hands-on experience in Board Operations and Assessment Appeals as well as support on various projects for the Records and Administration divisions. Established track record of process improvement, with the ability to combine tried-and-true methods with new innovations to create a uniquely tailored solution to any obstacle. An energetic and confident leader whose flexibility fosters creative problem solving within a team environment. Extensive experience in a high pressure, fast paced, dynamic and changing environments with constantly shifting priorities. Service oriented leader who understands that being responsive and respectful to the public is as important as being responsive to the Board of Supervisors. As Division Manager - Board Operations, I oversee 17 employees responsible for agenda and meeting management for all Board of Supervisors meetings, committees, task forces and commissions. I am currently responsible for the day-to-day management Unit including: hiring, training, promoting, disciplining, and terminating all staff that report to me. I establish performance requirements and expectations and conduct performance appraisals for staff. I also establish and maintain procedures for division processes and have created a Desk Procedure Manual that is now over 400 pages. I routinely conduct unit meetings and 1/1 employee meetings for purposes of training, sharing information, problem solving, etc. I analyze management problems, prepare reports and make recommendations for effective use of staff. I also assist and advise County department agencies and departments, employee organizations, community groups, and public regarding processes and items presented to the Board for decision and/or action, and Board minutes. I interact daily with elected officials, executive management, outside entities, County staff, and the public relating to the Board of Supervisors and Board Committee agendas and actions. I also research and prepare transmittals addressing issues raised by the Board of Supervisors or for action as directed by the Department Head. I also assign and direct dissemination of information and official documents to the State, County departments, Contractors and members of the public after Board Action. One of my current duties includes in the absence of the Clerk of the Board or Assistant Clerk of the Board, or as assigned, to attend Board of Supervisors’ meetings.