Rhonda Stiles

Background

About Rhonda Stiles

Over 17 years experience in Management and leadership in Customer related fields including from small mom & pop establishments to major worldwide known companies. Accomplishments: Multiple Restaurant openings, Maintained 95-100% secret shopper scores as manager Assisted AMTRAN team in breaking records for Amazon LEX2 2009 location including-Cartons processed in a day – 442,701 (old record 315K)-Trucks turned in a day – 167 (old record 136)-Trucks turned in a shift – 89 -Cartons processed in a shift -286,468 (old record 210K) Transitioned out AMTRAN from Amazon to 3rd party company while inducting Non-sort Department in place. Assisted Customer returns in breaking peak records in 2010 at Amazon LEX2 location including-Most Units processed in 1 Day 53,979 units Jan 6th 2010 -Most Units processed in 1 Week 267,410 units Jan 10th 2010 week of -Most Units processed in 1 Shift 28,162 units Jan 5th 2010-Night Shift Lead an away team to move Non-sort from LEX2 location, into the CVG2 location for Amazon. Helped Reduce DMPO (defects per million opportunity) at Amazon LEX2 location from 9068 down to 432 and maintain metal standing of silver or better during non peak season. Set up stacking standards and easy trainers to help peak associates increase production & maintain package integrity for the customer.