Verified recordFinancial Services

Rhonda Walker

Residential Appraisal Coordinator Compliance Manager at First Horizon Bank

Based in Memphis, United States

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Seniority

Staff

Department

Finance & Accounting

Location

Memphis

Industry

Financial Services

Company size

8K

Contact information

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Email

1 credit

r•••••••@firsthorizon.com

Phone

5 credits

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Background

About Rhonda Walker

More than twenty years of financial, mortgage, and management experience. Attention to details and strong analytical, organizational, communication, skills, as well as the ability to maintain an excellent rapport within a culturally diverse financial industry. Handled pipeline of approximately 106 branches and special projects at Wells Fargo. Reduced delinquency rate on portfolio from 23% to 16.25%, Rated 100% on Quarterly Performance Maintained call goals, delinquency ratios, and professional development goals. Introduced monthly communication meeting, which resulted in an increase in morale and productivity. Highest number of successfully completed calls with satisfied customers monthly. Saved up to per quarter by researching and negotiating prices for equipment and implementing competitive fees to merchants. Awarded for capturing fraudulent applications and transactions on credit processing. Promoted from Auditor to Fraud Control within three months; headed all pre-approved promotional products

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