Ria Bilyeu

Background

About Ria Bilyeu

I am an experienced and results-driven professional with a diverse background in sales, customer service, and technical support. Over the years, I have consistently excelled in roles that require strong interpersonal skills, problem-solving abilities, and a customer-centric approach. As a Senior Sales Development Representative (SDR) at SalesHive, I've played a pivotal role in driving the company's growth by exceeding lead generation targets and fostering valuable client relationships. My skills in lead generation, market research, and sales collateral development have contributed significantly to the company's success. In previous roles, I've successfully handled customer coordination, cold calling, and appointment scheduling. I've worked with a wide range of clients, including the elderly and hard of hearing, and I'm adept at meeting and exceeding monthly quotas. My experience extends to technical support, where I've provided excellent customer service for various tech and electronics products, including Apple devices. I've also been involved in team building, coaching, and training, contributing to high morale and performance within my teams. In addition to my sales and customer service expertise, I've worked in customer retention and collections, where I've demonstrated the ability to de-escalate situations, negotiate payment arrangements, and maintain strong client relationships. Overall, I'm a versatile professional with a track record of achieving results in dynamic and challenging environments. I thrive on building connections, solving problems, and delivering exceptional service. I'm excited to continue making meaningful contributions to organizations' success in my future roles.