Rian Weber
IT Support Technician Level 1 (Infrastructure) at Ephex Tecnologia
Based in Rondonópolis, Brazil
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Seniority
Other
Department
Other
Location
Rondonópolis
Industry
IT Services and IT Consulting
Company size
11
Contact information
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r•••••••@ephextecnologia.com.br
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Background
About Rian Weber
IT Support Analyst with hands-on experience in Level 1 technical support and a strong background in IT projects.Currently working as an IT Support Technician (L1), providing end-user support, troubleshooting hardware, software, and Windows OS issues, managing access requests, and following incident and service request workflows in corporate environments.Previously worked as an IT Intern, actively supporting IT projects with a focus on requirements gathering, documentation, process analysis, and communication between technical teams and business stakeholders. Participated in scope definition, process mapping, testing support, and assisting system implementations and improvements.In parallel, I am expanding my skills in Cloud Computing, with a strong focus on AWS fundamentals and cloud infrastructure concepts, aiming to transition into cloud-oriented or infrastructure roles.Currently in the 6th semester (out of 8) of a Bachelor’s degree in Information Systems.Seeking international or remote opportunities in IT Support, Cloud Support, or Junior Cloud / Infrastructure positions.
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