Ricardo C.

Background

About Ricardo C.

Senior Project Manager, certified PMP and PSM I, with an agile and planner profile, strategic vision, and focus on impactful results and value delivery. Over 25 years of experience in IT and Telecommunications project management, data center infrastructure management, system implementation, ERPs and digital solutions, system migration, information security, BPM solutions, and service and delivery management. Management of multiple digital transformation projects in the Telecom, Energy, retail, transportation and logistics, and technology sectors. Proficiency in management methodologies (Agile and Waterfall), utilizing best practices from PMI, Scrum, Kanban, DevOps, and ITIL. Coordination of international projects in Portugal, Spain, Chile, Colombia, and Brazil, and interface and communication with global teams, with skills in managing multifunctional teams in remote, hybrid, and in-person environments. Contract management, negotiation with suppliers, IT budget management (CAPEX and OPEX), and management of SLAs and KPIs. Creation and development of training, mentoring, and coaching for teams. Participation in internal pilot projects using Generative AI. Certifications: PMP | PSM I | ITIL 4 | ISFS | Cloud Computing | CI-SCS | Azure | DevOps | Kanban | AWS | ISO27001 Education: Master's Degree in Education and Technology MBA in People Management Postgraduate degree in Systems Analysis Technologist in Data Processing.