Ricardo e Baez
Service Rf Professional Mana Ntw Es Prod Readiness Vzw & Canada at Ericsson
Based in Montreal, Canada
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Seniority
Staff
Department
Other
Location
Montreal
Industry
Telecommunications
Company size
107K
Contact information
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r•••••••@ericsson.com
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Background
About Ricardo e Baez
I started my journey in the telecommunications industry in the year 2011, I started as Global LTE Customer Support engineer in Ericsson, Throughout the 10 years that I have been in this industry, I have also participated in Tier1/CNS team for North America and I have participated in multiple occasions in CD projects for clients in North America. In 2019, I joined the New Product Introduction team in which I am supporting CD Project for Verizon, acting as TS Lead, I am responsible for escalations, investigation and follow-ups for any potential SW faults, The main goal of this activity is to be proactive in observing any software abnormalities.
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