Rich Keefe

Background

About Rich Keefe

Key Account Director / Technical Producer - AVFX, LLC – Boston, MA Manage accounts while selling over $5M+ in annual revenue. In this role, I am directly involved with enterprise clients in these areas: estimation of large projects and sales, budget procurement, project management, consultation on large-scale inventory purchases, and technical production related to experiential marketing and live exhibits. One of my most rewarding accomplishments involved breaking down barriers in order to establish continual improvement in processes. This has been invaluable to my customers, and in turn saved my company time and money. It was a huge win because it enabled streamlined conversations, avoiding possible miscommunications that could have been costly to the customer or to my employer. I lead the company in revenue for end-to-end project management and sales in a customer-facing role for our top enterprise clients, including Philips Healthcare, Medtronic, and other Fortune 500 companies. Using B2B sales expertise and outstanding customer rapport, I work alongside mid-level managers through C- Suite executives to manage and retain our most valuable relationships. I always advocate for the customer on each project and sale to deliver the best services and value my team can provide. Customer success is truly what I thrive on. I have valuable experience providing domestic and international clients with budgeting plans, design ideas, R&D, planning, inventory management, and shipping logistics for projects and sales of all sizes. Consideration of time zones, language, cultures, and currencies are often required during the planning process to deliver the best possible client experience with a proven ROI.