Rich Linder

Background

About Rich Linder

Results driven team player with proven ability to succeed in IT and its impact on business operations. I am analytical, disciplined and continually learn and challenge myself in all aspects of technology. I can look past the surface of the problem and find a solution for long term success. Never losing focus of the customer (internal or external), I continue to find ways to improve relationships and productivity. Listening and offering insight are key in making sure to understand the direction of the customer. I have also led a number of technical projects in changing business processes while maintaining levels of service which have met or exceeded expectations. I continue to learn new technology while maintaining my knowledge of what has been tried and true in the IT industry. Specialties: Project Management; Network Infrastructure (LAN, WAN, VPN, networking protocols); Server Infrastructure (Microsoft, Novell, Linux); Virtualization (VMWare ESXi, workstation); Remote Connectivity (RDP, Citrix); Communications (Exchange, Blackberry, PBX, ActiveSync); Purchasing; Team Leading; Account Management; Vendor Relations; Database Maintenance (SQL, Tivoli, Access DB creation); Cisco Telephony, Call Manager, CCX, Unity Wireless; Cisco; Juniper /JUNOS; HIPAA / PCI Security; A+ Certification SCCM 2012