Richa P.

Background

About Richa P.

I am a Senior Client Services Consultant at Phreesia, a leading healthcare technology company that provides patient intake solutions. With a Master of Business Administration degree from Balaji Institute of Modern Management, I have developed a reputation for delivering exceptional results in dynamic and fast-paced environments. My core competencies include client services, Scrum, Salesforce, and project management. I have successfully managed the implementation of Phreesia's SaaS platform for multiple clients, including MercyOne, Ascension, Exeter, and North Side, ensuring effective application, go-live support, and post-go-live optimization. I have also provided expert consulting services in the areas of workflow analysis, training, product demonstration, and adoption. As a Certified Scrum Master, I have led cross-functional teams to deliver complex projects on time and within budget, using Scrum principles and methodologies. Additionally, I have configured and customized Salesforce to meet specific business needs, as well as provided training and support to end-users. I am a results-driven professional with a proven track record of success in client services, Scrum, Salesforce, and project management. I am committed to excellence and dedicated to delivering exceptional results to my clients and stakeholders. I am also a collaborative and supportive team player, who enjoys working with diverse and talented people to achieve shared goals. My goal is to leverage my skills and experience to contribute to the growth and success of Phreesia and its customers.