Richa Sahu
Leader Technical Services at Lixil
Based in Mumbai, India
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Seniority
Other
Department
Other
Location
Mumbai
Industry
Manufacturing
Company size
10K
Contact information
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r•••••••@lixil.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Richa Sahu
Review of my credentials will indicate that I am a target oriented professional with hands on experience of 17+ years across Customer Service, Service Excellence, Quality Compliance, Back-office Operations and Office Management. Proven experience in managing excellence in process and ensuring adherence to compliance parameters of the process. Proficient in streamlining customer services function by designing innovative systems and processes to generate high value propositions for the customers. My core competencies include Client Relationship Management and implementing process improvements and quality initiatives for desired performance levels and resolving performance bottlenecks. Expertise in building and nurturing relations with clients, resolving customer issues / complaints and ensuring their retention & continued patronage, retaining a wide base of clientele with effective customer services.
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