Richard Bear
Director, Global Service Success at Standard Biotools
Based in Seattle, United States
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Seniority
Other
Department
Other
Location
Seattle
Industry
Biotechnology Research
Company size
853
Contact information
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r•••••••@standardbio.com
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Background
About Richard Bear
Global Service and Support Operations Director with over 10 years experience in the Life Science field (Standard BioTools, Fluidigm, SomaLogic). Supporting the post-sales Customer Success journey including Logistics, complex site renovations, instrument installation, compliance services, and training within a $20M+ global service organization. Leader of teams including Customer Support, Scientific Technical Support, and Repair Center Engineers. Defined and led Standard BioTools' Service Success function for seven years. Passionate about Continuous Improvement through Kaizen tools.
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