Richard Bennett
Trust Teammate at Ebay
Based in Cork, Ireland
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Seniority
Staff
Department
Operations
Location
Cork
Industry
Technology; Information and Internet
Company size
19K
Contact information
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r•••••••@ebayinc.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Richard Bennett
Starting my next journey in Customer Support at eBay, as a Trust Teammate. Using the skills and experiences I have as an Ex-Technical Customer Support Representative and Customer Support Specialist at Blizzard Entertainment, one of the leading video game developers and publishers in the world and Priority Support Specialist with Telus Digital. I provided exceptional customer service and technical support to millions of customers and fans for over 17 years. I helped to retain customers, increase satisfaction, and resolve complex issues related to technical, billing, accounts, and product use across various platforms and channels. My core competencies include telephone support, help desk support, customer service management, and PC and Mac troubleshooting. I have a bachelor's degree in Graphics Design from Leeds University, which gives me an edge in understanding and communicating technical aspects for customer queries. I am also proficient in using MS Office Suite, Help desk software, LivePerson, Jira, and Social Media platforms. I am passionate about delivering quality service, enhancing customer experience with support.
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