Richard Casserly
Community Moderation Manager at Chess.Com
Based in Galway, Ireland
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Seniority
Manager
Department
Other
Location
Galway
Industry
Technology; Information and Internet
Company size
984
Contact information
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r•••••••@chess.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Richard Casserly
With over four years of experience in community moderation management, I specialize in fostering positive and inclusive online environments. At Chess.com, I lead a team of volunteer moderators, mentoring them to confidently uphold our platform's principles. My role emphasizes refining moderation strategies, ensuring vibrant yet respectful exchanges within forums and comment sections. Working closely with cross-functional teams, I contribute to initiatives that enhance the safety and enjoyment of millions of chess enthusiasts worldwide. My mission is to bridge the gap between our global community and Chess.com, actively championing user feedback and aligning it with platform improvements. Known for collaboration and adaptability, I thrive in dynamic environments, enabling teams to succeed and ensuring adherence to moderation guidelines. I am passionate about creating safe, engaging digital spaces that prioritize user satisfaction and trust.
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