Richard Chettiar

Background

About Richard Chettiar

With over a decade of experience in the aviation industry, I have built a strong foundation in passenger services, airport operations, and customer care. My journey with reputed airlines like Qatar Airways and Jet Airways has shaped me into a proactive, detail-oriented professional who thrives in fast-paced, high-pressure environments. I have successfully handled various roles including Customer Service Duty Supervisor, managing daily operations, team coordination, and ensuring seamless travel experiences for passengers across international hubs. My responsibilities included flight handling, VIP assistance, resolving escalated issues, and collaborating with multiple airport departments. Known for my communication skills, empathy, and commitment to service excellence, I consistently delivered results even during irregular operations or flight disruptions. I also take pride in training and mentoring new team members to uphold high standards of service and safety. Currently seeking opportunities to return to or grow further in the aviation industry—in roles such as Passenger Services, Ground Operations, Flight Coordination, or Customer Relations. Let’s connect if you’re looking for a passionate aviation professional ready to contribute to exceptional airport and airline operations.